AtrbCode
Web services Minecraft Log in

Privacy Policy

Last updated 18 July 2026

This policy explains how Atrb Services Limited ("we", "us") collects and uses your personal data when you use AtrbCode and AtrbCode Host. We are the data controller for the purposes of UK data protection law.

Who we are

Atrb Services Limited is a company registered in England and Wales under Company Registration Number 17226687. Our registered office is Office 1279, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom. You can reach us at founder@atrb.uk.

What we collect

Information you give us

  • Your email address when you create an account
  • Project details you submit through our intake form or order notes
  • Messages you send us through support or order chat
  • Server names and configuration choices when you order hosting

Information collected automatically

  • Records of your orders, payments and renewals
  • Technical logs relating to your servers, including start and stop events
  • Basic security logs such as failed login attempts

Payment information

We do not see, handle or store your card details. All payments are processed by Stripe, who act as an independent data controller for that information. Stripe's own privacy policy governs how they use it. We do not sell, rent, or share your payment information or individual transaction history with any third party, including commercial organisations, financial institutions, or governmental, administrative, or consular bodies, for commercial, verification, income-confirmation, or informational purposes. We will not release a client's individual payment records in response to any informal request, institutional enquiry, or third-party demand. Individual payment records are disclosed only where we are legally required to do so, and only to the extent of that legal obligation.

Why we use it

  • To provide the service you have paid for, including creating and running your servers. This is necessary to perform our contract with you.
  • To communicate with you about your orders, servers, renewals and support requests.
  • To keep accounts secure, including verification codes and rate limiting.
  • To meet legal obligations, particularly retaining financial records as required by UK law.

Game server content

If you host a game server with us, the world data, configuration and player information on that server are stored on our infrastructure. We do not routinely access this content. We may access it where necessary to provide technical support you have requested, to investigate a suspected breach of our terms, or where we are legally required to do so.

How long we keep it

  • Account information: while your account is open, and for a reasonable period afterwards
  • Order and payment records: at least six years, as required for UK tax purposes
  • Server world data: while your subscription is active, and for a limited grace period after expiry before deletion
  • Support messages: while relevant to your account

Who we share it with

We do not sell your data. We share it only with service providers who help us operate, including Stripe for payments, our email provider for transactional messages, and our infrastructure provider for hosting. Each processes data on our instructions. We may also disclose data where required by law.

Where your data is held

Our infrastructure is located within Europe. Some of our service providers may process data outside the UK. Where that happens, appropriate safeguards are in place as required by UK data protection law.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request deletion in certain circumstances, to object to or restrict certain processing, and to receive your data in a portable format. To exercise any of these, email founder@atrb.uk.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

We use a single essential cookie to keep you logged in. It is required for the site to function and is not used for advertising or tracking across other websites.

Children

Our services are not directed at children under 13. If you believe a child has provided us with personal data, contact us and we will delete it.

Changes

We may update this policy from time to time. The date at the top shows when it was last revised. Significant changes affecting your rights will be notified by email.

Contact

Questions about this policy: founder@atrb.uk

Read our Terms of Service

AtrbCode

Custom websites, web apps and IT services, plus game server hosting under AtrbCode Host.

Services

Web services Minecraft hosting My account

Legal

Privacy Policy Terms of Service Instagram

Contact

founder@atrb.uk
+964 774 988 7005

© 2026 Atrb Services Limited. All rights reserved.

Atrb Services Limited is a company registered in England and Wales under Company Registration Number 17226687.

Registered office: Office 1279, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom.