العربية
Atrb Virtual Assistant
Manage your services from WhatsApp & TelegramHow it works

A Virtual Assistant that answers your customers
24 hours a day

Connect it to your WhatsApp or Telegram and it replies for you, reading text, listening to voice notes, and looking at photos. It follows the instructions you write, in your language, in your tone.

WhatsApp + Telegram Any language Voice notes Image understanding Online 24/7
See pricing Talk to us on WhatsApp

What it does

Not a menu of buttons. A real assistant that understands what people actually send.

Replies day and night

Customers messaging at 2am get a proper answer instead of silence. No shifts, no missed leads, no weekend gaps.

Understands voice notes

Most customers in the region send voice, not text. Atrb transcribes and answers them exactly like a written message.

Reads photos

Someone sends a picture of a product, a receipt, or a screenshot of an error, and the assistant looks at it and responds usefully.

Speaks their language

Replies in whatever language the customer writes, from Arabic and its dialects to English, Turkish, Kurdish or anything else, or stays locked to one language if you prefer.

Different behaviour per contact

Give your wholesale buyer one set of instructions and your retail customers another. Same assistant, different personality.

You stay in control

Switch it off for anyone not on your approved list, disable it per person, or take over a conversation yourself at any moment.

Full transcripts

Every conversation is logged in your dashboard, so you can see exactly what was said and improve the instructions over time.

Starts conversations

Send an opening message to a new contact automatically, either wording you wrote or wording the assistant composes itself.

Answers from your knowledge

Prices, opening hours, delivery areas, return policy. Write it once and it stops being a question you personally answer again.

Pricing

Plus a $1.00 service fee with each payment and a one-time $2.00 account fee on your first Virtual Assistant.

Why our plans are worth it
  • Priority support: AI help at any hour, our team by ticket
  • WhatsApp and Telegram answered in one place
  • Set up and tested for you
  • Change plan or cancel whenever you like

Pay monthly or save up to 30% by committing for longer. All prices in USD.

Starter

Solo sellers & small shops
$79 total
  • One channel (WhatsApp or Telegram)
  • 1,000 replies per month
  • Text conversations
  • 1 instruction set
  • 30 days of transcripts
  • Email support
  • Control your assistant from WhatsApp & Telegram
  • Voice notes
  • Image understanding
Get Starter
MOST POPULAR

Business

Growing shops & service teams
$179 total
  • WhatsApp and Telegram
  • 5,000 replies per month
  • Voice notes transcribed & answered
  • Image understanding
  • Up to 10 instruction sets
  • Language & dialect tuning
  • Full transcripts + export
  • Opening message campaigns
  • Priority support
  • Control your assistant from WhatsApp & Telegram
Get Business

Pro

High volume & multi-brand
$399 total
  • Everything in Business
  • 20,000 replies per month
  • Unlimited instruction sets
  • Multiple numbers / brands
  • Custom integrations on request
  • Catalogue & order lookup
  • Unlimited transcript history
  • Same-day support
  • Control your assistant from WhatsApp & Telegram
Get Pro
One-time setup: $29 on Starter and Business: we connect your account, write your instruction sets with you and test them before you go live. You can also do it yourself in minutes in your panel. Free on 12-month plans. Need something beyond Pro, such as higher volume, several brands, or deeper integration with your own systems? .

Compare plans

FeatureStarterBusinessPro
WhatsApp✓✓✓
Telegramone or the other✓✓
Replies / month1,0005,00020,000
Voice notes—✓✓
Image understanding—✓✓
Instruction sets110Unlimited
Transcripts30 daysFull + exportUnlimited
Opening campaigns—✓✓
Multiple numbers——✓
Custom integrations——✓
SupportEmailPrioritySame-day

How it works

1

Tell it about your business

What you sell, how you talk to customers and what they ask. The instruction writer in your panel turns it into the assistant's behaviour.

2

Check and test it

Change anything you like and try it in the Test tab before it talks to anyone.

3

Connect your number

Scan a QR code with WhatsApp, or paste your Telegram bot's token. It takes about a minute.

4

It starts replying

You read every conversation, step in whenever you like, and change it any time. We are here if you want help.

Who it's for

Online shops

Answer price, size, colour and delivery questions instantly, at the moment the customer is still interested.

Clinics & salons

Handle appointment questions and opening hours without interrupting the work in front of you.

Restaurants

Menu questions, delivery zones and order details, including the voice notes customers actually send.

Agencies & freelancers

Qualify new enquiries automatically and reach real conversations already knowing what the client needs.

Questions

What is Atrb Virtual Assistant?

A virtual assistant connected to your WhatsApp or Telegram account. It reads incoming messages, voice notes and photos, then replies on your behalf using instructions you write, around the clock.

Which languages does it support?

Any widely used language. It replies in whatever your customer writes in, including Modern Standard Arabic and local dialects, and can be told to always answer in one specific language.

Can it understand voice messages and photos?

Yes, on Business and Pro. Voice notes are transcribed and answered like text. Photos are analysed, so a customer can send a picture of a product or a screenshot and get a useful reply.

Can I give different customers different behaviour?

Yes. You can assign a separate instruction set to individual numbers, so a wholesale client and a retail customer are handled differently by the same assistant.

Do I keep control of the conversations?

Yes. You can switch the assistant off for anyone who is not on your list, disable it per contact, and read every transcript from your dashboard. You can always step in and reply yourself.

How long does setup take?

Usually under ten minutes: describe your business in your panel, check the instructions it drafts, and connect WhatsApp with a QR code or Telegram with your bot's token. If you prefer, we set it up with you.

What happens if I go over my monthly replies?

We contact you rather than cutting the service off mid-conversation, and you can either move up a plan or add extra capacity for that month.

Can I cancel?

Monthly plans can be cancelled before the next renewal. Longer terms are paid upfront at the discounted rate and run to the end of the period.

Not sure which plan fits? Send us a message and describe your business — we will tell you honestly which one you need, including if that is the cheapest one.

Message us on WhatsApp

Get started

Choose how you would like to reach us and we will set everything up with you.

WhatsAppFastest reply founder@atrb.ukEmail us the details
Atrb Services Limited, UK company no. 17226687 Verify on GOV.UK 99.91% measured uptime, 30 days Check us yourself